Actual Charges
The total cost of your move, start to finish.
Air Ride
A suspension system using air-filled cylinders for a smoother, safer ride.
As-Is Agreement
The property is sold in its current condition, with no changes or repairs.
Assembly/Disassembly
Taking furniture items apart for moving and reassembling them at your new location. If you’ve already disassembled items yourself, our team is happy to assist with putting them back together.
Bill of Lading
Your official moving contract and receipt—it lists dates, services, charges, and terms of service
Binding Estimate
A set price for your move based on estimated weight/volume and services, valid for 60 days.
Carrier
A company that transports goods for payment.
Claim
A written request to cover loss or damage during your move.
Closing
Final step in a home sale — ownership is officially transferred to the buyer.
Compliance
Meeting all rules, regulations, and document requirements for the move.
Disassembled by Owner
You disassemble the item, not the movers. Reassembly is your responsibility.
Dock
A raised loading area that aligns with the moving truck.
En Route
Currently on the way.
Estimate
An approximate cost of your move based on multiple factors including weight, drive times, furniture preparation, and walking distances.
Fuel Surcharge
A fee for fuel costs. (Note: All-Star Moving does not charge fuel surcharges).
Gross Weight
Truck weight after your items are loaded.
Household Goods (HHG)
Personal items used in a home.
Interstate Move
A move between different states.
Intrastate Move
A move within the same state, over 50 miles.
Loading
The task of placing items into a truck, trailer, POD, etc.
Local Move
A move within the same town or nearby area. Usually within 50 miles.
Log Book
A van driver’s daily record of hours and travel routes.
Net Weight
Total shipment weight (Gross weight – Tare weight).
Owner
The client at the center of the move — whose satisfaction drives everything we do.
Packed by Carrier (CP)
Your items are packed by All-Star Moving.
Packed by Owner (PBO)
You pack your own items.
Packing
The materials and services used to prepare smaller items for moving. Usually being placed inside a box or similar carton.
Packing List
A detailed list of packed items, usually combined with the inventory.
Pads
Thick blankets used to protect furniture during the move.
Pad Wrapping
Wrapping furniture in moving blankets and properly securing them in place to prevent scratches, dents, and damage during the move.
Pre-Existing Damage
Any damage that existed before the move began.
Scale Ticket
Official weight record of the truck before and after loading.
Specialty Item
Unusual items that are typically very large or heavy
Tare Weight
Truck weight before loading, including equipment and materials.
TMO (Traffic Management Officer)
Military office that coordinates base-to-base moves.
Unloading
The task of removing items from a truck, trailer, POD, etc.
BIG OR SMALL,
WE MOVE IT ALL
with Integrity, Care, and Compassion.
